Investors

Dedicated to providing excellent service

Ardian’s ethos is centered around customer service and transparency. We aim to provide a highly responsive, personal service to each investor which delivers investment solutions tailored to fit their needs. All investors are different and have their own priorities. We can listen carefully to their needs and work hard to deliver an excellent service, building close relationships and earning their loyalty.

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1,370

investors
+50 countries

1,370 investors spread across more than 50 countries around the world
600+

High Net Worth Individuals

We take service to a higher level

Our Investor Relations professionals embody the culture that guides our entire company: absolute focus on understanding each customer’s needs and delivering a service that exceeds their expectations. We treat every investor as an individual with their own priorities and requirements. And we make sure our interests and values align with theirs: our comprehensive reporting includes industry-leading levels of transparency on ESG performance.

We build our solutions around you

Ardian is a leading provider of high-quality custom investment solutions for private market asset classes. Ardian Customized Solutions allow investors to precisely define their investment horizon and targets, and to select the governance structure and service depth that fit their individual needs. With over 20 years’ experience in managing bespoke portfolios, close relationships with the world’s top private market managers and a truly client-focused culture, we are a preferred partner for investors worldwide.

We are transforming the investor experience

Our online investor portal, Trustview Ardian, allows our LPs to monitor their investments across all Ardian activities easily and securely through one consolidated dashboard. It displays each fund’s underlying holdings, archives all documents relating to LPs’ investments, and is the first GP portal in the world to provide LPs with projected cash calls and returns, an innovation many investors were keen to see us deliver.

Our teams & investment solutions

Investor Relations

Our business depends upon the longstanding, trusting relationships that we build with investors over many years. We believe that direct, personal contacts remain the bedrock of these relationships but as client expectations change, we are also investing heavily in the technology and people we need to provide the wolrd-class service of tomorrow.

Customized Solutions

Ardian Customized Solutions are tailor-made investment solutions that precisely reflect the client’s goals. As a trusted partner, Ardian builds bespoke portfolios and provides access to top-quality private market investments worldwide. Moreover, clients with a customized investment solution benefit from a premium service offering.

Private Wealth Solutions

Appetite to invest in private markets is growing strongly among Private Investors. Ardian launched the Private Wealth Solutions unit to increase focus on Private Clients and provide them with investment solutions tailored to their needs. The PWS team has specialists based in Paris, Zurich and Singapore and will soon have presence in New York, Frankfurt and London.

Trustview Ardian: Digital fund due diligence and subscriptions

As well as providing a single online dashboard for investors’ existing holdings, Trustview has been developed to replace bulky paper documents and enable the entire fund subscription journey to be completed online. We have put in place virtual processes using video and digital documents to enable investors to conduct due diligence on prospective fund investments and subscribe online using digital signatures.

Flexible format to suit individual needs

The average Ardian LP has investments in more than three of our activities. Trustview’s online dashboard gives them an instant overview of their portfolio on one screen. It also allows them to customize the reporting format to suit their needs and to export the data so that they can carry out their own analysis. This marks a major advance from the days of paper or pdf-based reporting and gives our LPs more transparency than ever about their holdings with us.

We can now offer all our investors a world-class, personalized digital experience. This is a huge step forward and will be vital in allowing us to continue providing outstanding service to our clients as we grow.

Dominique Senequier President of Ardian

Trustview Ardian is an excellent example of how we are using digital technology to become more efficient and improve the service we deliver to our LPs.

Mathias Burghardt Member of the Executive Committee in charge of Technology Development

Combining high-quality, digital tools with our traditional approach to customer service will allow our investor relations teams to work more efficiently and preserve the human touch while serving more LPs every year.

Edouard Boscher COO Investor Relations

Etienne Allilaire, Investment Director, Groupe Sofival

“Trustview Ardian gives us a personalized overview of our holdings, both consolidated and in detail. The platform is easy to navigate and allows us to carry out our own analysis, which saves us time and gives us better quality information than we get from other managers. We particularly value the information it includes on underlying companies, the forecasts of cash returns and the projections of lifetime performance for each fund.”

Ardian Infrastructure - The case for hydrogen - Virtual Summit - June 2021

Investing In Climate Action: The Case For Hydrogen

Ardian believes large-scale hydrogen investments must be secured to accelerate the energy transition. In this publication, experts from industry, finance, and government, explore the necessary next steps to unlock the potential of hydrogen as a critical component of the energy transition.

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