Investments

Growth
Held / Exited
  • easiware logo
    Growth

    easiware

    France

    Internet Software & Services
    Internet Software & Services

    easiware is a French SaaS editor that enables brands' customer service teams to communicate with their customers on a daily basis thanks to an "all-in-one" platform for managing and personalizing customer relations. The easiware platform allows them to centralize customer requests and data, regardless of the channel, in a single tool to provide customer knowledge that meets consumer requirements and allows customer service to respond quickly, efficiently and contextually. More than 500 love brands and public players (including Galeries Lafayette, Meetic and the Gendarmerie Nationale) in over 20 countries trust easiware. easiware is a recognized leader in its ecosystem, thanks to its human and technological approach to customer relations.

We had many conversations with private equity funds but the one that stood out was with the Ardian Growth team because they really understood our business and, like us, they had a truly long-term vision of how Kapten & Son could develop.

Johannes Theobald Co-founder of Kapten & Son

Business enquiries

Contact the Growth Team